Live-in care in Plymouth

Plymouth City Council runs adult social care in the city, not Devon County Council. You can complete the council's online adult social care self-assessment, for yourself or for someone else, or phone 01752 668000 (Monday to Friday, 9am to 5pm). Livewell Southwest's Advice and Information Service is the first point of contact and may decide that a social care assessment is needed. The council says the same number reaches it out of hours. If a life is at risk, call 999.

The Integrated Hospital Discharge Team at Derriford arranges onward care through Livewell Southwest's Discharge to Assess service. Home First is the default: the person goes home and is assessed there within two hours by the Discharge to Assess team. If home is not possible straight away, a short stay in a residential or nursing home follows, with an assessment within 48 hours. Longer-term needs are assessed after this period of intermediate care. The team is on 01752 435860.

Livewell Southwest's Community Memory Pathway team provides assessment, treatment and support for people in Plymouth with memory difficulties; ask the GP. After a diagnosis, people are referred automatically to the Dementia Advisor Service (01752 435358), which runs a four-week Livewell with Dementia course, one-off sessions and ongoing advice, and a Memory Strategy Group after a diagnosis of mild cognitive impairment. The person, their family or carers, or any professional can also refer to the Dementia Advisor Service. Age UK Plymouth runs Forget Me Nots, support for people with memory problems and early-stage dementia, on Tuesdays from 10am to 3pm, and a specialist Dementia Day Centre (01752 253974); both are at the William Venton Centre in Plymstock.

Yes. Access Plymouth's volunteer Community Car, for people with mobility problems, takes people to appointments, shops and visits at £1.30 a mile plus a £1 fee per journey, after a one-off £5 registration. Its Dial-A-Ride is an accessible minibus for door-to-door group journeys and organised trips within the city, on weekdays from 9.15am to 4.15pm, for residents who qualify for a concessionary bus pass through age or disability but find buses hard to use. Book both on 01752 600633.

Live-in care with Day and Nightcare costs from £1,550 a week in Plymouth, the same as everywhere in England, for one person with a carer who rests at night. That includes our care team's management (the assessment, care plan, reviews, supervision and the on-call manager) and the carer's food; break cover and the carer's travel are extra. For a couple it is from £1,800 a week, where one carer can safely meet both partners' needs. You receive a written quote after a free assessment.

Yes, if the person's care needs meet the national eligibility criteria and their savings are below £23,250 (2026/27). Adult social care in Plymouth is arranged by Plymouth City Council. Ask for a care needs assessment; if you are eligible, council funding can usually be taken as a direct payment and used for live-in care from us.

It can. Tell us the expected discharge date as early as you can, and we will work with you and the ward's discharge team on when live-in care can start. We can often start within 24 to 48 hours of the assessment, depending on carer availability, and we confirm the start date once a carer is arranged. We have provided Discharge to Assess (D2A) care since 2014.