Live-in care in Exeter

Call Devon County Council's Adult Social Care on 0345 155 1007 (Monday to Thursday 9am to 5pm, Friday 9am to 4pm) and choose the Care Direct Plus Eastern team, which covers Exeter. Exeter City Council collects council tax but does not run adult social care. You can also start with the county's online self-help tool, which may lead to an online self-assessment; the council will help you complete it if you need. In an emergency out of hours, call 0345 600 0388 and choose option 1.

Yes. The Sidwell Street Walk-in Centre at 31 Sidwell Street treats minor injuries and minor illnesses for anyone aged 2 and over, 8am to 8pm, seven days a week (closed Christmas Day). The last patient is booked in at 7.30pm, and it may close earlier if it reaches capacity. There is no X-ray there (01392 276892), and it is not an A&E. The Emergency Department is at the Royal Devon and Exeter Hospital at Wonford on Barrack Road. In a life-threatening emergency, call 999; if unsure, call 111.

Ask the GP, who refers to Devon Partnership NHS Trust's dementia assessment service. Exeter, East and Mid Devon patients are seen at the Health and Wellbeing Clinic in Wonford House, Dryden Road (01392 674 067). Allow up to three hours, bring a list of medicines, glasses or hearing aids, and bring a relative or close friend. After a dementia diagnosis, a Dementia Support Worker from the local community mental health team usually offers a follow-up appointment within four weeks.

Yes. Exeter Ring and Ride, run by the charity ExeAccess from 8-10 Paris Street, is a door-to-door, wheelchair-accessible minibus for people who have difficulty using local buses. It collects from different parts of the city on set days at around 10am and allows about two hours at a large supermarket, with the driver helping with shopping. The fare is £5 for a single or return journey, paid in cash, and a companion pays the same. Call 01392 494001 (weekdays 10am to 4pm) to book.

Live-in care with Day and Nightcare costs from £1,550 a week in Exeter, the same as everywhere in England, for one person with a carer who rests at night. That includes our care team's management (the assessment, care plan, reviews, supervision and the on-call manager) and the carer's food; break cover and the carer's travel are extra. For a couple it is from £1,800 a week, where one carer can safely meet both partners' needs. You receive a written quote after a free assessment.

Yes, if the person's care needs meet the national eligibility criteria and their savings are below £23,250 (2026/27). Adult social care in Exeter is arranged by Devon County Council. Ask for a care needs assessment; if you are eligible, council funding can usually be taken as a direct payment and used for live-in care from us.

It can. Tell us the expected discharge date as early as you can, and we will work with you and the ward's discharge team on when live-in care can start. We can often start within 24 to 48 hours of the assessment, depending on carer availability, and we confirm the start date once a carer is arranged. We have provided Discharge to Assess (D2A) care since 2014.