Live-in care in Devon

It depends on the council. Outside Plymouth and Torbay, call Devon County Council's Adult Social Care on 0345 155 1007 (Monday to Thursday 9am to 5pm, Friday 9am to 4pm), or start with its online self-help tool. In Plymouth, complete the adult social care self-assessment on the Plymouth Online Directory, for yourself or for someone else, or call the city council on 01752 668000 (Monday to Friday, 9am to 5pm). In Torbay, call an adviser on 01803 219700. Out of hours in an emergency, Devon's line is 0345 600 0388 (option 1), Plymouth's 01752 668000 still reaches the council, and Torbay's Emergency Duty Service is on 0300 456 4876.

Since 1 October 2026 Devon County Council has carried out carers' assessments itself. Book one through the Caring in Devon Helpline on 03456 434 435, Monday to Friday 8am to 5pm; it can be done by phone or in person. In Plymouth, register with Improving Lives Plymouth and ask for a Carer's Assessment. In Torbay, ask Signposts for Carers (01803 666620) about a carer's health and wellbeing check. You can have one whether or not the person you look after gets support from the council.

NHS Devon, through three hubs: East and North Devon including Exeter (01392 675 414, d-icb.chc@nhs.net), West Devon including Plymouth (01752 398 677, d-icb.westernchc@nhs.net), and South Devon including Torbay, where Torbay and South Devon NHS Foundation Trust runs it for NHS Devon (01626 357820). Families cannot apply directly with a Checklist. Ask a district nurse, social worker or another practitioner who supports the person to consider one. Someone whose condition is rapidly deteriorating may be referred through the Fast Track instead.

Yes, but not yet. Torbay and South Devon NHS Foundation Trust provides adult social care on behalf of Torbay Council. In March 2026 the Trust gave 12 months' notice, so on 1 April 2027 adult social care staff will move from the Trust to the council. The council says people who receive care and support will continue to get appropriate care during the change. For now, the number to call is still 01803 219700.

Live-in care with Day and Nightcare costs from £1,550 a week anywhere in Devon, the same as everywhere in England, for one person with a carer who rests at night. That includes our care team's management (the assessment, care plan, reviews, supervision and the on-call manager) and the carer's food; break cover and the carer's travel are extra. For a couple it is from £1,800 a week, where one carer can safely meet both partners' needs. You receive a written quote after a free assessment.

Yes, if the person's care needs meet the national eligibility criteria and their savings are below £23,250 (2026/27). Adult social care in Devon is arranged by Devon County Council, Plymouth City Council and Torbay Council. Ask for a care needs assessment; if you are eligible, council funding can usually be taken as a direct payment and used for live-in care from us.

It can. Tell us the expected discharge date as early as you can, and we will work with you and the ward's discharge team on when live-in care can start. We can often start within 24 to 48 hours of the assessment, depending on carer availability, and we confirm the start date once a carer is arranged. We have provided Discharge to Assess (D2A) care since 2014.

Our care team supports every live-in placement, wherever it is in England: a free assessment, a written care plan, regular contact and reviews, one main live-in carer, with a relief carer covering holidays and time off, and a manager on call outside office hours. Your carer works alongside the person's own GP, community nurses and any hospice team already involved in their care.