Live-in care in Havering

Call Havering Council's adult social care team on 01708 432000 (9am to 5pm, Monday to Friday), or fill in the online Adult Social Care enquiry form and the council will call or email you back. Out of hours, in an emergency, call 01708 433999. You can ask on behalf of a relative, but you need their permission unless they cannot make or communicate that decision, and the council will need to speak to them too. The assessment is free. If you disagree with it, tell the social worker who did it within two weeks.

Yes, two, both run by PELC. The urgent treatment centre at Queen's Hospital in Romford is open 24 hours (01708 435 178); Queen's also has the 24-hour A&E. The urgent treatment centre at Harold Wood Polyclinic sees minor injuries and illnesses, 8am to 10pm every day. Walk in, or book through NHS 111; you do not need to be registered with a GP. In an emergency, call 999.

Start with the GP: most referrals to the Havering Memory Service come from GPs and other health professionals. The service is run by North East London NHS Foundation Trust at 26 Gubbins Lane, Harold Wood (0300 555 1135, extension 66700; 9am to 5pm, Monday to Friday). Its doctors, nurses, psychologists, occupational therapists and Admiral Nurses see adults of any age with memory difficulties. Imago's Havering carers' service (0300 011 1965) supports family carers, and Tapestry runs specialist dementia day care in the borough (01708 796600).

Sometimes. The Urgent Community Response Team for Barking and Dagenham, Havering and Redbridge treats adults at home with an urgent physical problem, such as a suspected infection, a fall without injury or a flare-up of COPD, and aims to respond within two hours. It works every day from 8am to 8pm on 0300 300 1660. Anyone can refer, including the person or their carer, and a nurse or therapist triages each call. If the person cannot make the call themselves, be with them when you ring. If someone is seriously ill or injured, call 999.

Havering uses Discharge to Assess (D2A) short stays in an approved care home in Barking and Dagenham, Havering or Redbridge, where needs are assessed with the aim of getting home. A nursing-home stay is not charged at first; a residential-home stay is chargeable from the day of discharge, subject to a financial assessment. For questions about the process the council gives 01708 435454 or 020 8970 8234 (bhrut.pals@nhs.net). If care at home is the goal, say so early to the ward team.

Live-in care with Day and Nightcare costs from £1,550 a week in Havering, the same as everywhere in England, for one person with a carer who rests at night. That includes our care team's management (the assessment, care plan, reviews, supervision and the on-call manager) and the carer's food; break cover and the carer's travel are extra. For a couple it is from £1,800 a week, where one carer can safely meet both partners' needs. You receive a written quote after a free assessment.

Yes, if the person's care needs meet the national eligibility criteria and their savings are below £23,250 (2026/27). Adult social care in Havering is arranged by London Borough of Havering. Ask for a care needs assessment; if you are eligible, council funding can usually be taken as a direct payment and used for live-in care from us.

It can. Tell us the expected discharge date as early as you can, and we will work with you and the ward's discharge team on when live-in care can start. We can often start within 24 to 48 hours of the assessment, depending on carer availability, and we confirm the start date once a carer is arranged. We have provided Discharge to Assess (D2A) care since 2014.