Live-in care in Hounslow

Hounslow Council runs adult social care and asks people to start with its short online enquiry form; someone acting on your behalf needs your consent first. If you would rather talk, call the First Contact Team on 020 8583 3100, Monday to Thursday 9am to 5pm and Friday 9am to 4.45pm. The team reviews each enquiry and may give information, ask for more detail, pass it to a social care team or arrange a care assessment. Out of hours, in an emergency, call 020 8583 2222.

Yes. West Middlesex University Hospital on Twickenham Road, Isleworth, has an urgent care centre inside its A&E department, and the trust says both are open 24 hours a day, every day. The urgent care centre treats minor injuries such as sprains, broken bones, bites, stings and wounds, with X-rays if needed. The A&E has its own entrance to the right of the main hospital. Charing Cross Hospital on Fulham Palace Road, in Hammersmith and Fulham, also has a 24-hour A&E. If you are unsure, call NHS 111; in an emergency, call 999.

Start with the GP, who can look into a diagnosis. Alzheimer's Society's Dementia Support Hounslow gives personalised advice face to face or over the phone (020 8563 0360, Monday to Friday 9am to 5pm). The NHS Enhanced Dementia Care Service supports people aged 65 and over with a confirmed diagnosis who live at home in the borough or have a Hounslow GP; self-referrals are encouraged on 020 3771 5996. It is not a diagnostic service.

Possibly. Hounslow Council gives a reduction for people who are severely mentally impaired: a severe impairment of intelligence and social functioning, however caused, that appears permanent. You need a certificate from a doctor and a qualifying benefit such as Attendance Allowance or the daily living part of PIP. If every adult in the home qualifies, the home is exempt; if all but one adult qualifies or is in another category the council does not count, the bill falls by 25%. Apply with evidence, one application for each adult.

NHS West and North London ICB. Its Continuing Healthcare team for Ealing and Hounslow is on 020 3350 4091 (nhsnwl.chc.duty-eh@nhs.net), Monday to Friday 9am to 5pm. To start, ask a social worker or a member of the clinical team involved in the person's care about the Checklist, the first screening step. If someone is eligible, the ICB funds their full package of health and social care, which can be at home. Appeals go to nhsnwl.chc.appeals@nhs.net.

Live-in care with Day and Nightcare costs from £1,550 a week in Hounslow, the same as everywhere in England, for one person with a carer who rests at night. That includes our care team's management (the assessment, care plan, reviews, supervision and the on-call manager) and the carer's food; break cover and the carer's travel are extra. For a couple it is from £1,800 a week, where one carer can safely meet both partners' needs. You receive a written quote after a free assessment.

Yes, if the person's care needs meet the national eligibility criteria and their savings are below £23,250 (2026/27). Adult social care in Hounslow is arranged by London Borough of Hounslow. Ask for a care needs assessment; if you are eligible, council funding can usually be taken as a direct payment and used for live-in care from us.

It can. Tell us the expected discharge date as early as you can, and we will work with you and the ward's discharge team on when live-in care can start. We can often start within 24 to 48 hours of the assessment, depending on carer availability, and we confirm the start date once a carer is arranged. We have provided Discharge to Assess (D2A) care since 2014.