Live-in care in City of London

The City of London Corporation's Adult Social Care team: 020 7332 1224, Monday to Friday 9am to 5pm, or email adultsduty@cityoflondon.gov.uk. Anyone living in the City with care and support needs because of a physical or mental impairment or illness is entitled to an assessment. The team aims to complete it within 28 days, though it can take up to 42. Outside office hours, call the City and Hackney Emergency Duty Team on 020 8356 8855 or 020 8356 2300 and select option 1. If someone is at immediate risk, call 999.

Usually your own local council, not the City. The City Corporation says people living on its estates outside the Square Mile may be able to get adult social care from their local authority, because the City's team serves people who live in the City of London. If you are not sure which council that is, GOV.UK's find-your-local-council service will tell you from the postcode.

St Bartholomew's Hospital in West Smithfield has a minor injuries unit, open Monday to Friday 8am to 4pm in its Kenton and Lucas building; the hospital has no A&E. The Royal London Hospital in Whitechapel has an urgent treatment centre open 24 hours a day, beside an adult emergency department that is also open 24 hours. University College Hospital's emergency department, entered from Gower Street, is open 24 hours for all ages. If you are not sure where to go, call NHS 111; in an emergency, call 999.

Yes. The City's reablement service gives short-term, intensive support at home after a hospital stay, illness or injury, and is free of charge for up to six weeks. It is for City residents aged over 18. The hospital, your GP or another professional can refer you, or you can call Adult Social Care yourself on 020 7332 1224 (weekdays 9am to 5pm), or 020 8356 8855 at other times. If more help is needed afterwards, the team can put you in touch with a social worker.

Live-in care with Day and Nightcare costs from £1,550 a week in City of London, the same as everywhere in England, for one person with a carer who rests at night. That includes our care team's management (the assessment, care plan, reviews, supervision and the on-call manager) and the carer's food; break cover and the carer's travel are extra. For a couple it is from £1,800 a week, where one carer can safely meet both partners' needs. You receive a written quote after a free assessment.

Yes, if the person's care needs meet the national eligibility criteria and their savings are below £23,250 (2026/27). Adult social care in City of London is arranged by City of London Corporation. Ask for a care needs assessment; if you are eligible, council funding can usually be taken as a direct payment and used for live-in care from us.

It can. Tell us the expected discharge date as early as you can, and we will work with you and the ward's discharge team on when live-in care can start. We can often start within 24 to 48 hours of the assessment, depending on carer availability, and we confirm the start date once a carer is arranged. We have provided Discharge to Assess (D2A) care since 2014.