Live-in care in Winchester

How we arrange live-in care in Winchester

Day and Nightcare provides fully managed live-in care in Winchester and the villages around it, from £1,550 a week. One main carer lives in the home; a relief carer covers their holidays and time off, and a manager is on call. Care starts with a free assessment, a written quote and a written care plan.

Care can be paid for privately, by Hampshire County Council (including direct payments) or by NHS Continuing Healthcare. We have provided Discharge to Assess (D2A) care since 2014. If someone is in hospital, tell us the expected discharge date (see care after hospital). Our care team is on 01865 715780.

Arranging care and funding in Winchester

Hampshire County Council’s Adults’ Health and Care arranges adult social care in Winchester, not Winchester City Council. Call 0300 555 1386 (weekdays 8.30am to 5pm, Tuesdays from 9.30am, Fridays to 4.30pm; out of hours 0300 555 1373), or use the online referral form (weekdays 8am to 8pm, weekends 8.30am to 6.30pm), which the council recommends because phone waits can be long. With more than £23,250 in savings your relative would usually pay the full cost of care, and the home is not counted when care is at home. Self-funders can ask the council to arrange care at home (if it agrees: £296 once, then £8.75 a week). Financial assessment queries: the council’s Financial Assessments and Benefits Team (01962 845600, if you cannot email). See council funding for care and direct payments.

Read more: arranging care and funding in Winchester

If you help a relative, you have a right to a carer’s assessment: the Princess Royal Trust for Carers carries them out for the county council through the Hampshire Carers Support Service (01264 311680), which also gives unpaid carers free information, support and help with an emergency plan.

Winchester City Council collects council tax. Its discounts page covers:

• the severely mentally impaired disregard, with a doctor’s certificate and a qualifying benefit such as Attendance Allowance
• the disabled band reduction, where the home has a room, extra bathroom or kitchen needed for a disability
• the unpaid care worker discount, for a carer living in the home who gives at least 35 hours of care a week to someone other than a partner or a child under 18, where the person cared for gets a qualifying benefit

See our guide to council tax discounts for care.

Urgent care and leaving hospital in Winchester

• A&E: the Royal Hampshire County Hospital, Romsey Road, has an emergency department open 24 hours a day. If it is not an emergency, NHS 111 can book you a time slot there.
• Minor injuries: the trust’s nurse-led Minor Injuries Unit is at Andover War Memorial Hospital, walk in 8.15am to 4pm on weekdays, with appointments through NHS 111 until 6pm. It does not see illnesses and is not an A&E.

Hampshire Hospitals expects families to arrange transport home; patient transport is for people whose medical condition stops them travelling by car or public transport. Medicines questions after discharge go to its helpline on 01962 824780 (weekdays, 9am to 4pm). There are no rehabilitation wards at the Winchester or Basingstoke hospitals, so a community hospital bed, such as Alton or Andover, may be offered. The British Red Cross Home from Hospital service gives free practical support for up to 12 weeks if the GP or hospital team refers before discharge.

If short-term support is needed, the hospital discharge team may ask the council’s hospital social work team to assess your relative, with consent. The council’s short-term services after hospital include reablement (free for up to six weeks) and the Rapid Support Service (free for up to 28 days).

For NHS Continuing Healthcare, NHS Hampshire and Isle of Wight’s All Age Continuing Care team is on 0300 123 4448, option 4.

Local help in Winchester

Carers' services, dementia support, transport, befriending and other local help, with phone numbers.

Read more: local help in Winchester

• Memory worries. Dementia Support Hampshire & IOW gives free peer support, practical advice and outings to people with dementia and family carers (0344 324 6589, weekdays 9am to 5pm).
• Getting about. Connect Winchester (01962 852602) runs accessible door-to-door minibuses on weekdays, 9.15am to 2.45pm, for people who cannot use ordinary buses. Fares are similar to local buses and helpers ride free. Central Winchester is covered every weekday, outlying wards on set days. Register first.
• Company. MHA Communities Hampshire Central, at the United Church, Jewry Street, runs social groups and outings, and befriending, where a volunteer visits regularly or calls for a chat.
• Foot care. Age Concern Hampshire holds a foot care clinic in Winchester: toenail cutting and a foot health check for anyone over 50, £28 an appointment, every six weeks (book on 01962 868545).
• Equipment. Free occupational therapy, which can include equipment, can be requested through the GP surgery or the county council. The council recommends Argenti for care technology such as pendant alarms (01962 670721), at the buyer’s cost. The council does not issue walking aids, wheelchairs or pressure cushions: ask the GP surgery.
• End of life. Winchester Hospice gives free specialist palliative care in the Winchester area. Its community palliative care team visits at home, Monday to Friday, 8.30am to 4.30pm (01962 825050), on referral by a healthcare professional such as the GP.

What may change soon

• Winchester urgent treatment centre (being built). Works in and around the emergency department run until early December 2026; A&E stays open as usual.
• Council reorganisation (undecided). The Government withdrew its earlier decision for Hampshire, Portsmouth, Southampton and the Isle of Wight in September 2026 and expects an outcome by early 2027. Until then, the county council arranges adult social care and Winchester City Council collects council tax.