Live-in care in Totton

How we arrange live-in care in Totton

Day and Nightcare provides fully managed live-in care in Totton and the villages nearby, from £1,550 a week. One main carer lives in the home; a relief carer covers their holidays and time off, and a manager is on call. Care starts with a free assessment, a written quote and a written care plan.

Care can be paid for privately, by Hampshire County Council (including direct payments) or by NHS Continuing Healthcare. We have provided Discharge to Assess (D2A) care since 2014. If someone is in hospital, tell us the expected discharge date (see care after hospital). Our care team is on 01865 715780.

Arranging care and funding in Totton

Hampshire County Council’s Adults’ Health and Care arranges adult social care in Totton, not Southampton City Council or New Forest District Council. Call 0300 555 1386 (weekdays 8.30am to 5pm, Tuesdays from 9.30am, Fridays to 4.30pm; out of hours 0300 555 1373), or use the online referral form (weekdays 8am to 8pm, weekends 8.30am to 6.30pm), which the council recommends because phone waits can be long. The needs assessment is free, and anyone can ask for one. With more than £23,250 in savings your relative would usually pay the full cost of care, and the home is not counted when care is at home. Self-funders can ask the council to arrange care at home (if it agrees: £296 once, then £8.75 a week). Financial assessment queries: the council’s Financial Assessments and Benefits Team (01962 845600, if you cannot email). See council funding for care and direct payments.

Read more: arranging care and funding in Totton

If you help a relative, you have a right to a carer’s assessment: the Princess Royal Trust for Carers carries them out for the county council through the Hampshire Carers Support Service (01264 311680), which also gives unpaid carers free information, support and help with an emergency plan.

New Forest District Council collects council tax in Totton and Eling. Our guide to council tax discounts for care explains the national discounts to ask it about, such as the severe mental impairment disregard.

Urgent care and leaving hospital in Totton

• A&E: Southampton General Hospital, Tremona Road, open 24 hours.
• Urgent treatment centres: the Royal South Hants Hospital in Southampton, 7.30am to 10pm on weekdays and 8am to 10pm at weekends and bank holidays (last patient 9.30pm; walk in or book through NHS 111); and Lymington New Forest Hospital, walk in 8am to 9pm, 365 days a year. Neither is an A&E.

At Southampton General, beds should be free by 11am on the day of discharge, and families arrange transport home. The hospital asks families to say early whether they can help with care at first, and to make sure the patient has access to house keys. Lymington New Forest Hospital (01590 663000) has five inpatient wards, including Deerleap Ward for stroke and general rehabilitation.

The discharge team may also ask the county council’s hospital social work team to assess your relative. The council’s short-term services after hospital include reablement (free for up to six weeks) and the Rapid Support Service (free for up to 28 days). For NHS Continuing Healthcare, NHS Hampshire and Isle of Wight’s All Age Continuing Care team is on 0300 123 4448, option 4 for people with a Hampshire GP.

Local help in Totton

Carers' services, dementia support, transport, befriending and other local help, with phone numbers.

Read more: local help in Totton

• Company. Age Concern Hampshire’s Totton social group meets at Parklands, Stannington Way, on Wednesdays from 11am to 1pm, for a suggested donation of £2 (01962 868545).
• Getting about. Connect New Forest’s wheelchair-accessible minibuses collect registered passengers from home and serve Totton on Tuesdays and Fridays, between 9.15am and 2.45pm. Book with the office on 01425 461751 (weekdays, 9am to 3pm).
• Memory worries. Dementia Support Hampshire & IOW gives free peer support, practical advice and outings to people with dementia and family carers (0344 324 6589, weekdays 9am to 5pm). Alzheimer’s Society’s Dementia Support Service New Forest gives people with dementia, their carers and families personalised help and advice, face to face or by phone (023 8061 0159, Monday to Friday, 9am to 5pm). See live-in dementia care.
• Equipment. Free occupational therapy, which can include equipment, can be requested through the GP surgery or the county council; for care technology, the council recommends Argenti (01962 670721).
• Hospice care. Oakhaven Hospice gives free care at home and in the hospice for people in the Totton, Waterside and New Forest area, after a referral by the GP or another healthcare professional (24-hour line 01590 670346). Its Day Hospice opens on Mondays, Wednesdays, Thursdays and Fridays, 10.30am to 3.30pm, by referral from the GP, a nurse specialist or the hospital team, and carers of its patients can come to a respite day there on the second Tuesday of each month.

What may change soon

Hampshire’s council reorganisation is undecided: the Government withdrew its earlier decision in September 2026 and expects an outcome by early 2027. Until then, the councils named here stay responsible.