Live-in care in Portsmouth

How we arrange live-in care in Portsmouth

Day and Nightcare provides fully managed live-in care across Portsmouth, from £1,550 a week. One main carer lives in the home; a relief carer covers their holidays and time off, and a manager is on call. Care starts with a free assessment, a written quote and a written care plan.

Care can be paid for privately, by Portsmouth City Council (including direct payments) or by NHS Continuing Healthcare. We have provided Discharge to Assess (D2A) care since 2014. If someone is in hospital, tell us the expected discharge date (see care after hospital). Our care team is on 01865 715780.

Arranging care and funding in Portsmouth

Portsmouth City Council runs adult social care and collects council tax. For older people and adults with physical disabilities, call the Adult Social Care Helpdesk on 023 9268 0810 (Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm), or use the online self-assessment referral form. The needs assessment is free, and anyone can ask for one.

Read more: arranging care and funding in Portsmouth

The council says people with savings or assets over £23,250 usually pay privately; otherwise a financial assessment works out what, if anything, they contribute. NHS care at home, such as from a community or district nurse, is free whatever your savings, and intermediate care at home may also be free. See council funding for care.

Unpaid carers looking after someone in PO1 to PO6 can ask Portsmouth Carers Service for a carer’s assessment by phone (023 9285 1864), contact form or online self-assessment.

For council tax, the council does not count some people, including qualifying carers and severely mentally impaired people, so the bill can fall by 25% or 50%. Its band reduction for disabilities charges the band below where a disabled person needs specific features or adaptations; anyone in the household can apply. See council tax discounts for care.

Urgent care and leaving hospital in Portsmouth

• A&E: Queen Alexandra Hospital, Southwick Hill Road, Cosham, open 24 hours (switchboard 023 9228 6000).
• Urgent treatment centres: St Mary’s Health Campus, Milton, 8am to 8pm, with a GP on site; and Gosport War Memorial Hospital, 8am to 10pm. Most visits need no appointment; NHS 111 can book an arrival time. They are not A&Es.

Portsmouth Hospitals asks families to tell ward staff on admission which services, such as carers, need rearranging before discharge, to arrange transport home and to ask for a copy of the discharge letter. Its Patient Advice and Liaison Service is on 023 9228 6309 (weekdays, 9am to 4pm).

NHS rehabilitation beds in the city include Spinnaker Ward at St Mary’s Health Campus, 16 beds mainly for people aged 65 and over with complex physical disability (0300 123 3930), and Summerlee at Harry Sotnick House, Fratton, with 20 beds (0300 123 6638).

The Rowans Hospice’s Emergency End of Life Response Team can rapidly assess someone in their final days at Queen Alexandra Hospital so they can go to their preferred place, with Hospice at Home support afterwards.

For NHS Continuing Healthcare, NHS Hampshire and Isle of Wight’s All Age Continuing Care team for patients of Portsmouth GPs is on 0300 123 4448, option 3.

Local help in Portsmouth

Carers' services, dementia support, transport, befriending and other local help, with phone numbers.

Read more: local help in Portsmouth

• Memory worries. After a dementia diagnosis, Solent Mind’s Remind service, for people living in PO1 to PO6, can arrange a home assessment visit to agree a support plan, which may include cognitive stimulation therapy, activity groups and practical help at home, with advice for carers; referral is by form (023 9421 7404). The council’s Royal Albert Day Centre in Nutfield Place offers activities for people aged 65 and over with a dementia diagnosis, Monday to Friday, 8am to 4pm, with transport for those assessed as having high needs (023 9285 1419). See live-in dementia care.
• Company. The council’s Community Connectors give adults about six to eight sessions of support to get out and join local activities (023 9284 1762).
• Older people’s charity. Age UK Portsmouth, 16-18 Kingston Road, gives free information (023 9286 2121; Monday to Thursday 8.45am to 4.15pm, Friday to 3.45pm) and weekly foot care (£27). Its Help Around The Home service cleans, shops and gets the home ready after a hospital stay, for £28.75 an hour after an assessor visits (023 9229 1999).
• Hospice care. The Rowans Hospice gives free care, with Hospice at Home 24 hours a day on referral by a health or social care professional. Its Palliative Care Support Hub takes calls from patients and carers on 023 9225 0001, option 1 (weekdays, 9am to 5pm).
• Your voice and local groups. Healthwatch Portsmouth is on 023 9354 1510, and the HIVE Portsmouth directory lists local groups and organisations.

What may change soon

Council reorganisation for Hampshire, Portsmouth, Southampton and the Isle of Wight is undecided: the Government withdrew its earlier decision in September 2026 and expects an outcome by early 2027. Until then, Portsmouth City Council stays responsible.