Live-in care in Eastleigh

How we arrange live-in care in Eastleigh

Day and Nightcare provides fully managed live-in care in Eastleigh and across the borough, from £1,550 a week. One main carer lives in the home; a relief carer covers their holidays and time off, and a manager is on call. Care starts with a free assessment, a written quote and a written care plan.

Care can be paid for privately, by Hampshire County Council (including direct payments) or by NHS Continuing Healthcare. We have provided Discharge to Assess (D2A) care since 2014. If someone is in hospital, tell us the expected discharge date (see care after hospital). Our care team is on 01865 715780.

Arranging care and funding in Eastleigh

Hampshire County Council’s Adults’ Health and Care, not Eastleigh Borough Council, arranges adult social care in Eastleigh. Call 0300 555 1386 (weekdays 8.30am to 5pm, Tuesdays from 9.30am, Fridays to 4.30pm; out of hours 0300 555 1373), or use the online referral form (weekdays 8am to 8pm, weekends 8.30am to 6.30pm), which the council recommends because phone waits can be long. The needs assessment is free, and anyone can ask for one. With more than £23,250 in savings your relative would usually pay the full cost of care, and the home is not counted when care is at home. Self-funders can ask the council to arrange care at home (if it agrees: £296 once, then £8.75 a week). Financial assessment queries: the council’s Financial Assessments and Benefits Team (01962 845600, if you cannot email). See council funding for care and direct payments.

Read more: arranging care and funding in Eastleigh

If you help a relative, you have a right to a carer’s assessment: the Princess Royal Trust for Carers carries them out for the county council through the Hampshire Carers Support Service (01264 311680), which also gives unpaid carers free information, support and help with an emergency plan.

Eastleigh Borough Council collects council tax. Our guide to council tax discounts for care explains the national discounts to ask it about, such as the severe mental impairment disregard.

Urgent care and leaving hospital in Eastleigh

• A&E: Southampton General Hospital, Tremona Road, open 24 hours.
• Urgent treatment centre: the Royal South Hants Hospital in Southampton, 7.30am to 10pm on weekdays and 8am to 10pm at weekends and bank holidays (last patient 9.30pm). Walk in, or book through NHS 111 to be seen sooner. It is not an A&E.

At Southampton General, beds should be free by 11am on the day of discharge, and families arrange transport home. The hospital asks families to say early whether they can help with care at first, and to raise any worries before the day of discharge rather than on it. The discharge team may also ask the county council’s hospital social work team to assess your relative. The council’s short-term services after hospital include reablement (free for up to six weeks) and the Rapid Support Service (free for up to 28 days).

Moorgreen Hospital in West End has no A&E; it is a base for NHS community teams, including the Memory Assessment & Research Centre.

For NHS Continuing Healthcare, NHS Hampshire and Isle of Wight’s All Age Continuing Care team is on 0300 123 4448, option 4 for people with a Hampshire GP.

Local help in Eastleigh

Carers' services, dementia support, transport, befriending and other local help, with phone numbers.

Read more: local help in Eastleigh

• Carers’ groups. The Princess Royal Trust for Carers in Hampshire runs free monthly groups: Valley Park Carers Group at Valley Park Community Centre, Pilgrims Close, Chandler’s Ford (fourth Tuesday, 4pm to 5.30pm), and a coffee morning at Netley Court Care Home, Victoria Road, Netley (fourth Wednesday, 11am to 1pm). Questions: 01264 311680.
• Memory assessment. Start with the GP, who may do some first tests and refer to Hampshire and Isle of Wight Healthcare’s memory assessment service. The first assessment can take up to an hour and a half, so bring glasses and hearing aids, and a relative if the person agrees; a brain scan, if needed, is likely to be at a larger hospital.
• Dementia. Dementia Support Hampshire & IOW runs a support and social group at St Andrew’s Church Hall, Blenheim Road, every Friday from 1pm to 3pm (suggested donation £2.50), and Musical Moments at Snowdrop Place, Hedge End, on the second Tuesday of the month, 2pm to 3.30pm (0344 324 6589). See live-in dementia care.
• Day centres. 1Community’s Day Activity Centres, with escorted transport on request; book a taster on 023 8090 2400 (see the questions below).
• Getting about. Eastleigh Connect, also run by 1Community: register, then book door-to-door trips for £4 to £7 return (023 8090 2400).
• Equipment. Free occupational therapy, which can include equipment, can be requested through the GP surgery or the county council; for care technology, the council recommends Argenti (01962 670721). The council does not issue walking aids, wheelchairs or pressure cushions: ask the GP surgery.
• Hospice care. Mountbatten Hampshire’s Coordination Centre at West End serves Eastleigh, Chandler’s Ford, Bursledon, Hedge End, West End and Botley. Its services are free; ask the GP or another professional to refer. Once referred, patients can call its 24/7 advice line, 023 8254 8860.

What may change soon

Hampshire’s council reorganisation is undecided: the Government withdrew its earlier decision in September 2026 and expects an outcome by early 2027. Until then, the councils named here stay responsible.