Live-in care in Street

How we arrange live-in care in Street

Day and Nightcare provides fully managed live-in care in Street and the villages around it, from £1,550 a week. One main carer lives in the home; a relief carer covers their holidays and time off, and a manager is on call. Care starts with a free assessment, a written quote and a written care plan.

Care can be paid for privately, by Somerset Council (including direct payments) or by NHS Continuing Healthcare. We have provided Discharge to Assess (D2A) care since 2014. If someone is in hospital, tell us the expected discharge date (see care after hospital). Our care team is on 01865 715780.

Arranging care and funding in Street

Somerset Council runs adult social care in Street. To ask for a care needs assessment, call 0300 123 2224 (Monday to Friday, 8.30am to 5pm), or use the council’s online Public Referral to Adult Social Care form, for yourself or someone else. The needs assessment is free, and anyone can ask for one. To speak to a social worker out of hours, call 0300 123 23 27. If your relative is D/deaf or has trouble speaking, the council’s text relay number is 07862 122246. You can also talk to someone from Adult Social Care at a Talking Café.

Read more: arranging care and funding in Street

If the council may help to pay, a financial assessment follows. With more than £23,250 in savings your relative would usually pay in full, though the home is not counted for care at home. People paying their own way are asked to contact the council as soon as their savings drop to £30,000; if they ask the council to arrange care, it will normally charge an arrangement fee. See council funding for care.

A family carer can ask for a carer’s assessment on the same number, alone or jointly with the person they care for; a council social care worker carries it out. The Independent Living Centre in Shepton Mallet offers free equipment appointments with an occupational therapist, booked on the same number.

Somerset Council also collects council tax. Someone who is severely mentally impaired, and a carer living in the home, may not be counted, and there is a disabled band reduction for adapted homes. See council tax discounts for care.

Urgent care and leaving hospital in Street

• Urgent treatment centre: there is none in Street itself. The nearest is at West Mendip Community Hospital, Old Wells Road, Glastonbury (01458 836454), open seven days a week 8am to 9pm (last patient 8pm), with X-ray on weekdays from 9am to 4.30pm. It is not an A&E and can close at short notice, so check NHS 111 first.
• A&E: the Royal United Hospital (RUH) in Bath, which serves Mendip, Yeovil Hospital and Musgrove Park Hospital in Taunton, all open 24 hours.

At the RUH, discharge planning starts as soon as someone is admitted, and patients are asked to plan from then too; the hospital asks patients to arrange to leave by 10am; hospital transport is only for clinical need. Before your relative leaves hospital, ask the ward staff, who can arrange for someone from Adult Social Care to see them. The council’s Health Interface Service works with the Somerset Home First model: reablement at home or a short stay in a reablement unit. Home First is free for no longer than six weeks.

If needs are mainly health needs, ask about NHS Continuing Healthcare: NHS Somerset’s team is on 01935 38 5233, option 1 (option 4 for Fast Track). NHS Somerset says it ratifies eligibility within 28 days of receiving the checklist. For NHS transport to appointments, the Patient Transport Advice Centre is on 01278 727444 (weekdays 8.30am to 6.30pm).

Local help in Street

Carers' services, dementia support, transport, befriending and other local help, with phone numbers.

Read more: local help in Street

• Health Connections Mendip. Patients of the Mendip GP practices, including Vine Surgery, can have one-to-one support from a Health Connector (01373 468368). Its coffee morning runs at the Crispin Community Centre, Leigh Road, on Wednesdays from 10am to noon.
• Carers. Somerset Carers Service is free for unpaid carers aged 18 and over (0800 31 68 600). A carers’ group meets at the Crispin Centre on the second Monday of the month, 10.30am to noon.
• Memory worries. The GP can refer to Somerset NHS Foundation Trust’s Dementia Assessment and Support Service (Mendip team 0300 124 5602, option 3). Dementia Support Somerset is on 01458 251541 (weekdays 9am to 5pm). See live-in care for dementia.
• Getting about. Mendip Community Transport (01749 880613) runs a hospital car service for people who cannot use public transport, where the hospital is more than 12 miles away: register first; the cost is a mileage charge plus a £2.50 administration fee. The Mendip Slinky bookable bus is booked on 01749 880482 (weekdays 9am to 4pm), at least 24 hours ahead, once you have registered.
• Hospice care. St Margaret’s Hospice Care has a community team in Glastonbury and gives free care; its 24-hour Advice Line, 01823 333822, is for anyone with a life-limiting illness registered with a Somerset GP.
• Advice. Age UK Somerset (01823 345610) offers free advice and a free benefits check for over-60s.