Live-in care in Truro, Cornwall

Our care, where you live

Our live-in care in Truro

Live-in care means one-to-one support in your own home: personal care, medication support, meals, help around the house, getting out and about, and someone close by at night. Whether it suits the person, and whether one carer can support a couple, is worked out at the free assessment. Read more in live-in care explained and how it works day to day.

How we arrange live-in care in Truro

Day and Nightcare provides fully managed live-in care in Truro, Threemilestone, Kenwyn, Kea, Feock and the villages around them, from £1,550 a week. One main carer lives in the home; a relief carer covers their holidays and time off, and a manager is on call. Care starts with a free assessment, a written quote and a written care plan.

Care can be paid for privately, by Cornwall Council (including direct payments) or by NHS Continuing Healthcare. We have provided Discharge to Assess (D2A) care since 2014. If someone is in hospital, tell us the expected discharge date (see care after hospital). Our care team is on 01865 715780.

Arranging care and funding in Truro

Cornwall Council, a unitary council, runs adult social care and collects council tax. To ask for a care needs assessment, call 0300 1234 131 (Monday, Tuesday, Thursday and Friday 9am to 5pm; Wednesday 10am to 5pm; emergencies out of hours on the same number) or use the online “Request help for an adult” form.

Read more: arranging care and funding in Truro

The needs assessment is free, and anyone can ask for one. The council sends a self-assessment form, then an assessor visits; a carer, family member or independent advocate can be there. A financial assessment follows: with assets over £23,250 your relative would usually pay for their own care, and the home is not counted for care at home. If the council arranges care for someone paying in full, the fee is £300, and £300 for any significant change. If savings are falling, contact the council at least 90 days before they reach £23,250.

After a crisis or hospital stay, the council’s Short Term Enablement Planning Service (STEPS) gives temporary help with personal care, meals and getting about, after an assessment or a referral from you or your GP.

Carers can ask for their own carer’s assessment on 01736 756655, Cornwall’s carers’ service (a new provider takes over in November 2026; see below).

For council tax (0300 1234 171), ask about the severe mental impairment discount (a medical certificate plus a qualifying benefit), the carer disregard for a relative or friend who lives with the person, is not their partner and gives at least 35 hours of care a week, and the disabled band reduction. See council tax discounts for care.

Urgent care and leaving hospital in Truro

Emergency department: the Royal Cornwall Hospital at Treliske (switchboard 01872 250000), open 24 hours.
Minor injuries: Truro has no minor injury unit. The nearest walk-in units are at Camborne Redruth Community Hospital, Barncoose (every day, 8am to 10pm) and Falmouth Community Hospital (usually every day, 8am to 8pm). They are not emergency departments, and hours can change at short notice.

At Treliske, the trust aims to have people ready to leave the ward by 10am, with a Discharge Lounge for later lifts; families arrange the journey home. NHS patient transport (01872 252211) is for people with a medical need.

Back home, Cornwall Partnership’s Home First team gives short-term reablement, free for up to two weeks. For NHS Continuing Healthcare, contact NHS Cornwall and Isles of Scilly ICB at ciosicb.chc@nhs.net or on 01209 832400.

Local help in Truro

Carers' services, dementia support, transport, befriending and other local help, with phone numbers.

What may change soon

Cornwall Rural Community Charity’s Cornwall Carers Service model ran until the end of October 2026. Cornwall Council expects a new carers’ service, coordinated by Disability Cornwall and Isles of Scilly, in November; the number, 01736 756655, stays the same.

Useful local contacts

Useful contacts in Truro

The council, NHS teams, hospitals and local services you are most likely to need in Truro, with links to their official pages. Open any heading for the details.

Council and care assessments

Adult social care in Truro is arranged by Cornwall Council. Anyone who appears to need care can ask for a free care needs assessment, whatever their savings. If the council funds care, you can usually take it as a direct payment and use it for live-in care from us.

Cornwall Council: ask for a care needs assessment (telephone 0300 1234 131); carer's assessment.

NHS Continuing Healthcare

When someone's main need is a health need, the NHS pays for all of their care through NHS Continuing Healthcare, and it is not means-tested. For Truro it is arranged by NHS Cornwall and Isles of Scilly Integrated Care Board (NHS Cornwall and Isles of Scilly ICB) (Continuing Healthcare information). See our NHS Continuing Healthcare guide.

Hospitals near Truro

If someone is in hospital, tell us the expected discharge date as early as you can, and we will work with you and the discharge team on when live-in care can start.

Royal Cornwall Hospital (Treliske): Treliske, Truro TR1 3LJ, switchboard 01872 250000. Cornwall's emergency department (A&E), open 24 hours. Discharge planning starts soon after admission; the trust aims to have people ready to leave the ward by 10am, with a Discharge Lounge for those waiting for transport. (leaving hospital information)
Camborne Redruth Community Hospital: Barncoose, Redruth TR15 3ER, 01209 318 000. Walk-in minor injury unit every day 8am to 10pm, doctor-led until 9pm (X-ray 8am to 8pm); walk in or call NHS 111. Not an A&E. (leaving hospital information)
Falmouth Community Hospital: Falmouth TR11 2JA, 01326 436 600. Walk-in minor injury unit usually every day 8am to 8pm (closed on 31 October 2026); walk in or call NHS 111. Not an A&E. Boscawen Ward closed during heating works. (leaving hospital information)
Mount Edgcumbe Hospice: Porthpean Road, St Austell PL26 6AB, 01726 65711. Cornwall Hospice: end of life care beds for mid and east Cornwall; referral through the GP, consultant or another healthcare professional. No Hospice at Home service.
St Julia's Hospice: Foundry Hill, Hayle TR27 4HW, 01736 759070. Cornwall Hospice: end of life care beds for west Cornwall; referral through the GP, consultant or another healthcare professional. No Hospice at Home service.

Local support and charities

Cornwall Carers Service: Carers' support (01736 756655)
NHS Memory Assessment Service and Dementia Together: Dementia support
Truro Memory Cafe: Dementia support
Community Gateway (Age UK Cornwall & The Isles of Scilly): Local services directory (01872 266383)
Age UK Cornwall & The Isles of Scilly: Information and Advice: Age UK (01872 266888)
Age UK Cornwall Community Transport (TAP): Community transport (01872 223388)
Volunteer Cornwall Community Transport: Community transport (01872 265300)
Healthwatch Cornwall: Healthwatch: your independent voice on health and care (0800 038 1281)

Council tax

Council tax in Truro, including discounts for people with a severe mental impairment, for disabled people and for some carers, is handled by Cornwall Council. See council tax discounts for care.

Villages around Truro

Threemilestone
Kenwyn
Kea
St Clement
Feock
Devoran
Carnon Downs
Chacewater
Probus
Ladock
St Erme
Tregony

Your questions

Questions about live-in care in Truro

Who do I call in Truro to ask for a care assessment?

Call Cornwall Council's adult social care line on 0300 1234 131 (9am to 5pm on Monday, Tuesday, Thursday and Friday; 10am to 5pm on Wednesday), or use the online 'Request help for an adult' form. Cornwall Council arranges adult social care for Truro and the parishes around it. There is no charge for the needs assessment. If you are the main family carer, ask for your own carer's assessment on 01736 756655.

How do people get home from the Royal Cornwall Hospital at Treliske?

Usually with family or friends. The hospital asks patients to arrange their own transport home and aims to have people ready to leave the ward by 10am, so agree early who will collect your relative and when. Anyone waiting for a lift can sit in the Discharge Lounge (01872 253866), where nurses look after them. NHS patient transport, booked on 01872 252211, is only for people who need it for a medical reason.

Is there a minor injury unit in Truro?

No. Truro has the Royal Cornwall Hospital's emergency department at Treliske, open 24 hours, for serious and life-threatening problems. For sprains, cuts and minor fractures, the nearest walk-in minor injury units are at Camborne Redruth Community Hospital (every day, 8am to 10pm) and Falmouth Community Hospital (usually every day, 8am to 8pm). Hours can change at short notice, so check the trust's live waiting times page or call NHS 111 first.

How much does live-in care cost in Truro?

Live-in care with Day and Nightcare costs from £1,550 a week in Truro, the same as everywhere in England, for one person with a carer who rests at night. That includes our care team's management (the assessment, care plan, reviews, supervision and the on-call manager) and the carer's food; break cover and the carer's travel are extra. For a couple it is from £1,800 a week, where one carer can safely meet both partners' needs. You receive a written quote after a free assessment.

Can the council help pay for live-in care in Truro?

Yes, if the person's care needs meet the national eligibility criteria and their savings are below £23,250 (2026/27). Adult social care in Truro is arranged by Cornwall Council. Ask for a care needs assessment; if you are eligible, council funding can usually be taken as a direct payment and used for live-in care from us.

Can live-in care start when someone leaves Royal Cornwall Hospital (Treliske)?

It can. Tell us the expected discharge date as early as you can, and we will work with you and the ward's discharge team on when live-in care can start. We can often start within 24 to 48 hours of the assessment, depending on carer availability, and we confirm the start date once a carer is arranged. We have provided Discharge to Assess (D2A) care since 2014.

Sources and further information

Show the 41 official sources for this page

Local information checked 31 October 2026. Links go to the official council, NHS and charity pages.

Live-in care in Truro