Live-in care in Launceston

How we arrange live-in care in Launceston

Day and Nightcare provides fully managed live-in care in Launceston, St Stephens, Lewannick, Altarnun and the villages around them, from £1,550 a week. One main carer lives in the home; a relief carer covers their holidays and time off, and a manager is on call. Care starts with a free assessment, a written quote and a written care plan.

Care can be paid for privately, by Cornwall Council (including direct payments) or by NHS Continuing Healthcare. We have provided Discharge to Assess (D2A) care since 2014. If someone is in hospital, tell us the expected discharge date (see care after hospital). Our care team is on 01865 715780.

Arranging care and funding in Launceston

Cornwall Council, a unitary council, runs adult social care and collects council tax. To ask for a care needs assessment, call 0300 1234 131 (Monday, Tuesday, Thursday and Friday 9am to 5pm; Wednesday 10am to 5pm; emergencies out of hours on the same number) or use the online “Request help for an adult” form. If your relative is in a Plymouth hospital, tell the ward they live in Cornwall.

Read more: arranging care and funding in Launceston

The needs assessment is free, and anyone can ask for one. The council sends a self-assessment form, then an assessor visits; a carer, family member or independent advocate can be there. A financial assessment follows: with assets over £23,250 your relative would usually pay for their own care, and the home is not counted for care at home. If the council arranges care for someone paying in full, the fee is £300, and £300 for any significant change. If savings are falling, contact the council at least 90 days before they reach £23,250.

After a crisis or hospital stay, the council’s Short Term Enablement Planning Service (STEPS) gives temporary help with personal care, meals and getting about, after an assessment or a referral from you or your GP.

Carers can ask for their own carer’s assessment on 01736 756655, Cornwall’s carers’ service (a new provider takes over in November 2026; see below).

For council tax (0300 1234 171), ask about the severe mental impairment discount (a medical certificate plus a qualifying benefit), the carer disregard for a relative or friend who lives with the person, is not their partner and gives at least 35 hours of care a week, and the disabled band reduction. See council tax discounts for care.

Urgent care and leaving hospital in Launceston

• Minor injuries: Launceston Community Hospital, Link Road (01566 765 600): minor injury unit usually every day, 8am to 8pm; the trust’s live page asks people to call 111 or use NHS 111 online first. X-ray Sunday to Friday, 9am to 5pm. It is not an emergency department.
• Emergency departments: Derriford Hospital in Plymouth and the Royal Cornwall Hospital at Treliske, Truro (switchboard 01872 250000), both open 24 hours.

Derriford’s Discharge Lounge is open every day, 7.30am to 8pm. Treliske aims to have people ready to leave the ward by 10am. Families arrange the journey home; Cornwall residents with a medical need book NHS patient transport on 01872 252211. Kensey and Tamar wards (seven beds each) at Launceston Community Hospital care for older people and rehabilitation.

Back home, Cornwall Partnership’s Home First team gives short-term reablement, free for up to two weeks. For NHS Continuing Healthcare, contact NHS Cornwall and Isles of Scilly ICB at ciosicb.chc@nhs.net or on 01209 832400.

Local help in Launceston

Carers' services, dementia support, transport, befriending and other local help, with phone numbers.

Read more: local help in Launceston

• One number for local help. The free Community Gateway (01872 266383, 8am to 8pm every day) helps anyone settle back home after hospital, with benefits, home safety and volunteer visits.
• Memory worries. Ask the GP, or refer yourself to the NHS memory assessment service. Launceston Memory Cafe meets at the Central Methodist Church Hall, Castle Street, on the second and fourth Saturday, 2pm to 4pm; it is free. See live-in dementia care.
• Benefits help. Age UK Cornwall gives people over 50 free help to claim Attendance Allowance and Blue Badges on 01872 266888 (weekdays, 10am to noon).
• Getting about. Volunteer Cornwall (01872 265300) drives people to medical appointments for 50p a mile from the driver’s home plus £3 a booking, with at least 10 days’ notice, but not wheelchair users. Age UK Cornwall’s TAP drivers (01872 223388, weekdays) charge a £3.60 booking fee plus mileage.
• Hospice care. Mount Edgcumbe Hospice in St Austell (01726 65711) has end of life care beds for mid and east Cornwall, by GP or professional referral. Cornwall Hospice does not currently offer Hospice at Home. See live-in end-of-life care.

What may change soon

Cornwall Rural Community Charity’s Cornwall Carers Service model ran until the end of October 2026. Cornwall Council expects a new carers’ service, coordinated by Disability Cornwall and Isles of Scilly, in November; the number, 01736 756655, stays the same.