Live-in care in Thornbury, Bristol

Our care, where you live

Our live-in care in Thornbury

Live-in care means one-to-one support in your own home: personal care, medication support, meals, help around the house, getting out and about, and someone close by at night. Whether it suits the person, and whether one carer can support a couple, is worked out at the free assessment. Read more in live-in care explained and how it works day to day.

How we arrange live-in care in Thornbury

Day and Nightcare provides fully managed live-in care in Thornbury and the villages around it, from £1,550 a week. One main carer lives in the home; a relief carer covers their holidays and time off, and a manager is on call. Care starts with a free assessment, a written quote and a written care plan.

Care can be paid for privately, by South Gloucestershire Council (including direct payments) or by NHS Continuing Healthcare. We have provided Discharge to Assess (D2A) care since 2014. If someone is in hospital, tell us the expected discharge date (see care after hospital). Our care team is on 01865 715780.

Arranging care and funding in Thornbury

South Gloucestershire Council runs adult social care here, even with a Bristol postal address. To ask for a care needs assessment, call 01454 868007 (Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm), email CSODesk@southglos.gov.uk or apply online through a council account. The assessment is free, and the council aims to respond within 5 working days where possible.

Read more: arranging care and funding in Thornbury

In a crisis at home, its Rapid Response team gives emergency personal care, 8am to 10.15pm every day (01454 615047; charged after the first 72 hours). Out of hours, call the Emergency Duty Team on 01454 615165.

A financial assessment decides what you pay: with more than £23,250 in savings you would usually pay in full, though the home is not counted for care at home. If you are over the limit and ask the council to arrange care, it charges a one-off £390 arrangement fee and a £101 yearly administration fee (from 6 April 2026; estimates on 01454 864269). Going directly to a provider avoids these fees. See council funding for care.

For a carer’s assessment, call Carers Support Bristol and South Gloucestershire’s CarersLine on 0117 965 2200. Appointments come about 10 to 12 weeks after referral, usually at home, and the council often offers a one-off £200 payment.

The council also collects council tax (01454 868003). Ask about the disregards for someone severely mentally impaired and for a live-in carer who is not the person’s partner, spouse or child under 18, the disabled band reduction and terminal illness relief. An empty home can be exempt if the person has moved into hospital or a care home to receive care. The forms must be printed; a council One Stop Shop or a library can help. See council tax discounts for care.

Urgent care and leaving hospital in Thornbury

Minor injuries: the Yate Minor Injury Unit, West Gate Centre, Yate (0300 125 6800), is a walk-in unit open 8am to 8pm every day for injuries less than two weeks old (not illnesses), with X-ray. It is not an A&E and may close early when very busy.
A&E: the nearest is Southmead Hospital, north Bristol.

At Southmead you get an estimated date of discharge on your first day, and community services you need at home are arranged before you leave. From 7am on the day you may wait in the Discharge Lounge (Gate 24, Level 1, Brunel building; 0117 414 0280). Carers Support’s Hospital Carer Liaison Workers at Southmead and the BRI help carers through discharge.

The Henderson Rehabilitation Unit at The Grace Care Centre, Whitebridge Gardens (0300 125 6117), takes adults who need more rehabilitation after a hospital stay, on hospital referral (visiting 11am to 7pm). Back home, Sirona care & health’s teams provide Discharge to Assess, rehabilitation and community nursing for people registered with a local GP (0300 125 6789).

For NHS Continuing Healthcare, NHS Bristol, North Somerset and South Gloucestershire ICB’s team is on 0117 900 2626 (option two, or option one for Fast Track).

Local help in Thornbury

Carers' services, dementia support, transport, befriending and other local help, with phone numbers.

Useful contacts in Thornbury

The council, NHS teams, hospitals and local services you are most likely to need in Thornbury, with links to their official pages. Open any heading for the details.

Council and care assessments

Adult social care in Thornbury is arranged by South Gloucestershire Council. Anyone who appears to need care can ask for a free care needs assessment, whatever their savings. If the council funds care, you can usually take it as a direct payment and use it for live-in care from us.

South Gloucestershire Council: ask for a care needs assessment (telephone 01454 868007); carer's assessment.

NHS Continuing Healthcare

When someone's main need is a health need, the NHS pays for all of their care through NHS Continuing Healthcare, and it is not means-tested. For Thornbury it is arranged by NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board (Continuing Healthcare information). See our NHS Continuing Healthcare guide.

Hospitals near Thornbury

If someone is in hospital, tell us the expected discharge date as early as you can, and we will work with you and the discharge team on when live-in care can start.

Southmead Hospital: Southmead Road, Bristol BS10 5NB. A&E (listed on the NHS website). Run by Bristol NHS Foundation Trust since 1 July 2026. Estimated date of discharge given on the first day; Discharge Lounge at Gate 24, Level 1, Brunel building (0117 414 0280), from 7am on discharge day. (leaving hospital information)
Henderson Rehabilitation Unit: Top floor of The Grace Care Centre, Whitebridge Gardens, Thornbury BS35 2FR. Sirona step-down rehabilitation beds for adults over 18 after a hospital stay, referred by the hospital through the Transfer of Care Hub. Visiting 11am to 7pm. (leaving hospital information)
Yate Minor Injury Unit: Yate West Gate Centre, 21 West Walk, Yate BS37 4AX. Walk in, 8am to 8pm every day including bank holidays, for minor injuries less than two weeks old (adults and children over 12 months); not for illnesses. X-ray weekdays 8am to 7.30pm, shorter hours at weekends. May close early when very busy. Not an A&E.

Local support and charities

Carers Support Bristol and South Gloucestershire: Carers' support (0117 965 2200)
The Haven Memory Café: Dementia support
Age UK South Gloucestershire: Age UK (01454 411 707)
Age UK South Gloucestershire Activity Day Centre, Thornbury: Day opportunities (01454 411 707)
Four Towns & Vale Link Community Transport: Community transport (01454 250500)
St Peter's Hospice: Hospice (0117 915 9400)
South Gloucestershire community meals: Meals at home (01454 865996)
Healthwatch South Gloucestershire: Healthwatch: your independent voice on health and care (01454 506176)

Council tax

Council tax in Thornbury, including discounts for people with a severe mental impairment, for disabled people and for some carers, is handled by South Gloucestershire Council. See council tax discounts for care.

Areas around Thornbury

Alveston
Olveston
Oldbury-on-Severn
Tytherington
Falfield
Rockhampton
Aust
Cromhall
Tortworth
Hill

Your questions

Questions about live-in care in Thornbury

Who do I call in Thornbury to ask for a care assessment?

South Gloucestershire Council runs adult social care for Thornbury, even though the town has a Bristol postal address; Thornbury Town Council does not arrange care. Call 01454 868007 (Monday to Thursday 8.30am to 5pm, Friday 8.30am to 4.30pm), email CSODesk@southglos.gov.uk or apply online through a council account. The needs assessment is free, and the council aims to respond within 5 working days where possible.

Is there a hospital in Thornbury?

There is no A&E. The Henderson Rehabilitation Unit, run by Sirona care & health on the top floor of The Grace Care Centre in Whitebridge Gardens, has inpatient beds for adults who need more rehabilitation after a hospital stay before they can safely go home; the hospital makes the referral. For minor injuries, the nearest unit is in Yate, open 8am to 8pm every day. The nearest A&E is at Southmead Hospital in north Bristol.

Are there memory cafés in Thornbury?

Yes. Thornbury Town Council's list of local groups includes The Haven Memory Café, which meets at the United Reformed Church on Chapel Street on the first and third Fridays of the month, 10.15am to 11.45am, for anyone living with memory loss and their carers. It is free and there is no need to book. The list also includes Let's Sing to Remember, a volunteer singing group for people with memory difficulties at St Mary's Church Hall. For advice and support, Alzheimer's Society's Dementia Support South Gloucestershire is on 0117 961 0693 (weekdays).

Where can older people get advice in person in Thornbury?

Age UK South Gloucestershire's office is at 67 High Street, Thornbury, open to the public Monday to Thursday, 9.30am to 2pm. Its phone line, 01454 411 707, covers information and advice including benefits (option 1), befriending (option 2) and activity day centres (option 3). Its activity day centre meets in Thornbury on Fridays, 9.30am to 3.30pm, with a two-course lunch.

How much does live-in care cost in Thornbury?

Live-in care with Day and Nightcare costs from £1,550 a week in Thornbury, the same as everywhere in England, for one person with a carer who rests at night. That includes our care team's management (the assessment, care plan, reviews, supervision and the on-call manager) and the carer's food; break cover and the carer's travel are extra. For a couple it is from £1,800 a week, where one carer can safely meet both partners' needs. You receive a written quote after a free assessment.

Can the council help pay for live-in care in Thornbury?

Yes, if the person's care needs meet the national eligibility criteria and their savings are below £23,250 (2026/27). Adult social care in Thornbury is arranged by South Gloucestershire Council. Ask for a care needs assessment; if you are eligible, council funding can usually be taken as a direct payment and used for live-in care from us.

Can live-in care start when someone leaves Southmead Hospital?

It can. Tell us the expected discharge date as early as you can, and we will work with you and the ward's discharge team on when live-in care can start. We can often start within 24 to 48 hours of the assessment, depending on carer availability, and we confirm the start date once a carer is arranged. We have provided Discharge to Assess (D2A) care since 2014.

Sources and further information

Show the 35 official sources for this page

Local information checked 31 October 2026. Links go to the official council, NHS and charity pages.

Live-in care in Thornbury