Live-in care in Ascot, Berkshire

Our care, where you live

Our live-in care in Ascot

Live-in care means one-to-one support in your own home: personal care, medication support, meals, help around the house, getting out and about, and someone close by at night. Whether it suits the person, and whether one carer can support a couple, is worked out at the free assessment. Read more in live-in care explained and how it works day to day.

How we arrange live-in care in Ascot

Day and Nightcare provides fully managed live-in care in Ascot, Sunninghill, Sunningdale and North Ascot, from £1,550 a week. One main carer lives in the home; a relief carer covers their holidays and time off, and a manager is on call. Care starts with a free assessment, a written quote and a written care plan.

Care can be paid for privately, by the Royal Borough of Windsor and Maidenhead or Bracknell Forest Council (including direct payments), or by NHS Continuing Healthcare. We have provided Discharge to Assess (D2A) care since 2014. If someone is in hospital, tell us the expected discharge date (see care after hospital). Our care team is on 01865 715780.

Arranging care and funding in Ascot

Two councils cover Ascot. North Ascot ward is part of Winkfield parish in Bracknell Forest; most of the rest is in the Royal Borough. Your council tax bill shows which council runs adult social care and council tax for your relative’s home. The needs assessment is free, and anyone can ask for one.

Read more: arranging care and funding in Ascot

In the Royal Borough, call the Adult Social Care Front Door on 01628 683744, email adultsocialcarefrontdoor@rbwm.gov.uk or use the online referral form. The council charges full-cost payers who ask it to arrange care £452.55 to set it up and £419.97 a year (2026/27).

In Bracknell Forest, call 01344 351500, use the online Adult Social Care portal or email adult.socialcare@bracknell-forest.gov.uk. On 13 October 2026 its Cabinet approved a draft Adult Social Care Charging Policy for a 12-week public consultation.

A financial assessment follows the care needs assessment: with more than £23,250 in savings you would usually pay the full cost, and your home is not counted when the care is at home. Out of hours, both councils list the Emergency Duty Service on 01344 351 999.

A relative who helps can ask for a carer’s assessment: through the Royal Borough’s Front Door, or in Bracknell Forest through the council portal, where SIGNAL for Carers can help you fill in the self-assessment. Both councils list a reduction for disabled people, and discounts for carers and for people who are severely mentally impaired, which Bracknell Forest says may include people with dementia. See council tax discounts for care.

Urgent care and leaving hospital in Ascot

Urgent care: Bracknell Urgent Care Centre, Brants Bridge, is open 8am to 8pm daily for walk-ins or through NHS 111 (01344 551100). It is not an A&E.
A&E: Frimley Park Hospital near Camberley and Wexham Park Hospital in Slough, both open 24 hours.
Not an A&E: Heatherwood Hospital, Brook Avenue, is Frimley Health’s planned-care hospital for surgery, tests and outpatient care.

In the Royal Borough, discharge follows a Home First approach. Optalis’s Short Term Support and Reablement team helps residents and patients of borough GPs for up to six weeks, after a referral from the GP or hospital discharge team (01628 621 981). In Bracknell Forest, the council’s Intermediate Care Service is free while you work on your goals, for one to six weeks (01344 351500).

If health needs are the main issue, ask about NHS Continuing Healthcare: NHS Thames Valley ICB’s East Berkshire team is at King Edward VII Hospital in Windsor, on 0300 304 9200.

Local help in Ascot

Carers' services, dementia support, transport, befriending and other local help, with phone numbers.

Useful contacts in Ascot

The council, NHS teams, hospitals and local services you are most likely to need in Ascot, with links to their official pages. Open any heading for the details.

Council and care assessments

Adult social care in Ascot is arranged by Royal Borough of Windsor and Maidenhead (most of Ascot); Bracknell Forest Council (much of North Ascot). Anyone who appears to need care can ask for a free care needs assessment, whatever their savings. If the council funds care, you can usually take it as a direct payment and use it for live-in care from us.

Royal Borough of Windsor and Maidenhead (most of Ascot); Bracknell Forest Council (much of North Ascot): ask for a care needs assessment (telephone 01628 683744); carer's assessment.

NHS Continuing Healthcare

When someone's main need is a health need, the NHS pays for all of their care through NHS Continuing Healthcare, and it is not means-tested. For Ascot it is arranged by NHS Thames Valley Integrated Care Board (Continuing Healthcare information). See our NHS Continuing Healthcare guide.

Hospitals near Ascot

If someone is in hospital, tell us the expected discharge date as early as you can, and we will work with you and the discharge team on when live-in care can start.

Heatherwood Hospital: Brook Avenue. Frimley Health's planned-care hospital for surgery, tests and outpatient care; the NHS website lists no A&E here. Not an A&E.
Frimley Park Hospital: A&E open 24 hours; Portsmouth Road, Camberley, Surrey GU16 7UJ
Wexham Park Hospital: A&E open 24 hours; Wexham, Slough SL2 4HL
Bracknell Urgent Care Centre: Brants Bridge, London Road, Bracknell. Open 8am to 8pm daily for walk-ins or through NHS 111 (01344 551100). Not an A&E.

Local support and charities

Ascot Volunteer Bureau (volunteer drivers to medical appointments, SL5 postcodes): Community transport (01344 625520)
Age UK Berkshire Community Dementia Cafe, The Royal Foresters, Ascot: Dementia support (0118 959 4242)
Optalis Dementia Care Advisors (Royal Borough side): Dementia support (01628 683715)
Royal Borough Adult Social Care: carers' assessments: Carers' support (01628 683744)
SIGNAL for Carers (Bracknell Forest side): Carers' support (01344 266088)
People to Places (Dial-a-Ride for Royal Borough residents): Community transport (01628 587920)
Thames Hospice (24-hour advice line): Hospice (01753 848925)
Healthwatch Windsor, Ascot and Maidenhead: Healthwatch: your independent voice on health and care (0300 0120184)

Council tax

Council tax in Ascot, including discounts for people with a severe mental impairment, for disabled people and for some carers, is handled by Royal Borough of Windsor and Maidenhead (Bracknell Forest Council for its part of North Ascot). See council tax discounts for care.

Villages around Ascot

North Ascot
South Ascot
Sunninghill
Sunningdale
Cheapside
Winkfield
Cranbourne

Your questions

Questions about live-in care in Ascot

Which council do I call in Ascot to ask for a care assessment?

It depends where you live. Most of Ascot, Sunninghill and Sunningdale are in the Royal Borough of Windsor and Maidenhead: call its Adult Social Care Front Door on 01628 683744. North Ascot ward is part of Winkfield parish in Bracknell Forest: call Bracknell Forest Council on 01344 351500. Your council tax bill shows which council you are in. Out of hours, both list the Emergency Duty Service on 01344 351 999.

Is there an A&E at Heatherwood Hospital?

No. Heatherwood Hospital on Brook Avenue is Frimley Health's planned-care hospital for surgery, tests and outpatient care, and the NHS website lists no A&E there. Frimley Health's A&Es are at Frimley Park Hospital near Camberley and Wexham Park Hospital in Slough, both open 24 hours. For minor injuries and illnesses, Bracknell Urgent Care Centre is open 8am to 8pm daily for walk-ins or through NHS 111.

Is there transport to medical appointments in Ascot?

Yes. Ascot Volunteer Bureau's volunteer drivers take older residents in the SL5 postcode area to medical appointments at the GP, hospital, dentist and similar; give at least two working days' notice (01344 625520). It can only take medical journeys at present. People to Places runs Dial-a-Ride for members in the Royal Borough (01628 587920), and Keep Mobile serves members in Bracknell Forest.

How much does live-in care cost in Ascot?

Live-in care with Day and Nightcare costs from £1,550 a week in Ascot, the same as everywhere in England, for one person with a carer who rests at night. That includes our care team's management (the assessment, care plan, reviews, supervision and the on-call manager) and the carer's food; break cover and the carer's travel are extra. For a couple it is from £1,800 a week, where one carer can safely meet both partners' needs. You receive a written quote after a free assessment.

Can the council help pay for live-in care in Ascot?

Yes, if the person's care needs meet the national eligibility criteria and their savings are below £23,250 (2026/27). Adult social care in Ascot is arranged by Royal Borough of Windsor and Maidenhead (most of Ascot); Bracknell Forest Council (much of North Ascot). Ask for a care needs assessment; if you are eligible, council funding can usually be taken as a direct payment and used for live-in care from us.

Can live-in care start when someone leaves Heatherwood Hospital?

It can. Tell us the expected discharge date as early as you can, and we will work with you and the ward's discharge team on when live-in care can start. We can often start within 24 to 48 hours of the assessment, depending on carer availability, and we confirm the start date once a carer is arranged. We have provided Discharge to Assess (D2A) care since 2014.

Sources and further information

Show the 30 official sources for this page

Local information checked 31 October 2026. Links go to the official council, NHS and charity pages.

Live-in care in Ascot